The team is everything
We’re bringing together some of the brightest developers, architects and designers in the industry. We value proactivity and velocity, and we provide a growth platform for people who lead and take action. And our perks aren’t bad either. [link to perks section??]
We rapidly generate ideas, validate their alignment (quickly forget and stop pursuing if they don't) and drive execution. We anticipate and proactively solve problems, even when outside our scope. We overcome resistance to change, we look for ideas everywhere, and are not limited by “not invented here" (see thank you note below).
Client happiness & productivity
The strength of our client relationships is the key to our growth and success. We measure our success against our clients’ happiness and productivity
We openly share all of our views in order to grow and improve. We uphold the obligation to dissent and respectfully challenge decisions when we disagree, even if doing so is uncomfortable or exhausting and regardless of ones tenure or rank. We have conviction and are tenacious. We do not settle for the sake of being "nice". Once a decision is made, we commit wholly.
We are owners - we care about each other and about success. We balance long-term value creation with short-term results. We act on behalf of the entire company, beyond just our own team. We never say “that’s not my job", our work is (and will always be) evolving.
We accomplish amazing amounts of important work and demonstrate consistently strong performance so colleagues can rely upon us. We inspire others with our thirst for excellence.
We build immense trust by being open, direct and non-political. We listen to understand (not just to reply) and are quick to admit mistakes. We build trust by being credible, reliable, intimate and self-less. We build trust by securing and respecting privacy in everything we do and know.
We each operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath us.
We have relentlessly high standards; many people may think these standards are unreasonably high. We continually raise the bar with every hire and promotion. We are extremely curious, learn fast and evolve our own knowledge and capabilities. We are right a lot, have strong judgment and good instincts. We seek diverse perspectives and work to disconfirm our beliefs.
Each Person Counts
Each client and associate counts. Each deed counts and each contact between every client and associate counts. We respect and embrace the diversity of our associates, clients and business partners. We develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development and growth
We wage war on complexity (and meetings) to keep ourselves nimble. We practice extreme rigor - tight terminology, crisp communication, structured qualitative & quantitative metrics, ideal-back approach, great tools, evolving processes - and always expanding automation to keep winning. We prioritize initiatives to simplify. We address root causes to fix problems so that they stay fixed.
We believe in giving back to the communities where we work and live. We encourage and support our associates' commitment to giving back and helping improve their communities. We build product and solutions which are responsible towards all stakeholders.