← All jobs

Head of Lifion Implementation

 

We are building the next-generation human capital management platform and want to redefine how HCM systems are implemented. The Lifion program is seeking a seasoned, dynamic, action-oriented implementation senior leader who has experience leading a team of high-performing strong implementation leaders.  The successful candidate should be excited to build out new processes and have ultimate ownership for all Lifion client implementations. 

Responsibilities:

  • Own and deliver entire Lifion client implementation ‘book of business’ on time, within scope and in a way that meets and exceeds client expectations

  • Become an expert in the Lifion product and use that knowledge along with industry expertise to continuously drive improvements in implementation methodoloty

  • Rigorously and continously evalutate implementation tooling across the implementation process and drive deployment and adoption of best in class tooling

  • Create a structured mechanism for RnD and Product teams to consume and act on feedback that ‘productizes’ implementation process

  • Work closely with product and R&D to drive ‘as-is vs to-be’ enterprise system analysis for large enterprise clients

  • Create and drive change management initiatives across large enterprise clients, e.g. phased multi-year rollouts, large scale training and client enablement

  • Grow and mentor a team of teams with strong leaders that will scale across multiple locations (domestic and international)  as our book of business gets more diverse, complex and global

Specific Hiring Characteristics/Targets:

  • Deep expertise in large scale enterprise implementations, HCM industry or releated is a plus

  • Experience growing and structuring a fast-moving, globally distributed team

  • Proven experience in creating and driving complex change management initiatives across demanding enterprise clients

  • Obsession with continuous improvement, automation, tooling and process optimzation - all with an eye to reducing implementation costs and improving client experience

Requirements:

  • Bachelor’s Degree or equivalent work experience

  • 9-11 years of experience in B2B environments leading implementation teams

  • Enthusiasm for Human Capital Management and making clients successful a must!

  • Up to 25% travel to client sites to work with senior client stakeholders

  • Commitment to Lifion’s mission and values

  • Candidates can be located in New York, NY, Parsippany, NJ or Alpharetta, GA